Privacy Policy

Krizam ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including our Messenger bot and website at krizam.com.

1. Information We Collect

We may collect the following types of information:

• Information you provide directly, such as your name and contact details.
• Messages and interactions you have with our Messenger bot.
• Usage data, including pages visited and actions taken on our website.
• Technical data such as IP address, browser type, and device information.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services.
• Respond to your messages and support requests.
• Send relevant updates or notifications (only where permitted).
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share information with trusted service providers who assist us in operating our platform, subject to strict confidentiality agreements. We may also disclose data where required by law.

4. Facebook / Meta Platform Data

If you interact with Krizam through Facebook Messenger, we receive data in accordance with Meta's Platform Terms. We only request permissions necessary to deliver our service and do not use your data beyond the stated purposes.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time (see Section 7).

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us at the email below.

8. Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
krishankanhaya0007@gmail.com